Category: Human Resources

Good leadership & management training will equip your managers for today and for the future. Today’s business managers need to be equipped with the leadership skills that are fit for purpose in today’s fast changing world. Our leadership and management training programmes are endorsed by the Institute of Leadership and Management (ILM). At Birch we offer four leadership programmes: Engaging Leaders Programme – this is our generic leadership and management training programme that can be adapted to any business sector (more) Customer Service Leadership Programme – this is our leadership and management training programme that is specific to the service-led business sectors (more). Leadership in Logistics Programme – this is our leadership and management training programme that is specific to the logistics and distribution sector (more). Leadership in Manufacturing Programme – this is our leadership and management training programme that is specific to the manufacturing sector (more). Each of our leadership and management training programmes will be based on core modules yet designed specifically for your business needs. This ensures that your managers receive the leadership and management training they need to inspire and enthuse your teams. In addition to our leadership training programmes we also deliver: Leadership masterclasses Leadership[…]

Having an employee engagement strategy will increase your profitability and help secure the long-term success of your business. Employee engagement requires a two-way relationship between employer and employee. Engaging employers provide the conditions for employees to give their best. Engaged employees work with colleagues to improve performance for the benefit of their organisation and customers. Engagement requires a clear alignment between personal and organisational objectives and values. This results in consistent levels of proactive and discretionary effort. We will help you to: Create a strategy that is properly balanced to motivate your team to meet your business goals and objectives. Improve the leadership skills within your business so your teams feel inspired and enthused. Increase business growth by delivering Wow! moments to your customers to your customers so they come back for more and tell others to do the same. Our approach is practical yet based on the latest research from trusted sources. We pride ourselves on our ability to demonstrate tangible results in everything we do. What is employee engagement? High employee engagement delivers greater discretionary effort where people go the extra mile. Engaged employees feel motivated, valued and show a passion for their work, their company and their[…]